A managed aftercare partnership

The thoughtful follow-up families deserve, managed for your team.

Funeral Coutour handles the aftercare work behind the scenes—while your funeral home retains final approval over every family outreach.

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The managed work

We make care consistent without making your staff busier.

Family outreach calendar

A tailored calendar that gives every family the right measure of continued care—from immediate follow-up through the seasons ahead.

We establish timing, audiences, and care standards around your funeral home’s way of serving families.

Anniversary and holiday touchpoints

Thoughtful, approved messages for meaningful dates that can be difficult to hold in a busy funeral home.

We write and prepare each touchpoint in your voice, then wait for your approval before anything is sent.

Grief-resource communications

Useful, compassionate resource communications that extend support without becoming impersonal or promotional.

We source the right themes and shape every message around care, clarity, and appropriateness.

Approval workflow

You approve. We execute.

Before a message is sent, your designated reviewer receives the planned outreach for approval. Nothing is released until it reflects your standards and receives your sign-off.

Monthly engagement reports

Care you can see.

Each month, you receive a clear report on engagement and practical recommendations for the next set of family touchpoints.

A partnership, not another platform

Your staff stays focused on today’s families. We make sure yesterday’s families are not forgotten.

Start with a conversation about your current care standards, staffing realities, and the relationships you want to keep tending.

Request an Aftercare Plan